See the table to see Users and their permissions.
| Administrators | Counters |
| Full access to the OMC | Access to the handheld application |
| Count using the handheld application | Count using the handheld application |
| Access to all Counts | Access to their Counts only |
| Upload/Edit the Product Catalog | Edit Areas if enabled in OMC |
| Edit Areas and Categories | Reset their own password |
| Import Users | Access to the Knowledge Base and Customer Support Form |
| Reset Passwords | |
| Access to all Reports | |
| Access to the Knowledge Base and Customer Support Form |