Why am I seeing a white screen while trying to log in?

Seeing a white screen or not having the app load properly could be due to a connectivity issue, or there may have been a recent update.

Please see the list below for some troubleshooting tips: 

  • Check your wifi signal 
  • Refresh your app or browser
  • Clear your cache
  • If using the Android or iPhone app, check to see if there are new updates