trakr Safety, trakr Counting, trakr Inventory, and warehouseTrakr are all individual software solutions from trakrSuite, Inc., and shall be referred to in this document as “trakrSuite” (unless otherwise specified).
1.0 OUR COMMITMENT TO YOUR PRIVACY
2.0 APPLICABLE LAW
2.1 trakrSuite, complies with all applicable federal and provincial laws, including the Personal Information Protection and Electronic Documents Act, SC 2000, c 5 (“PIPEDA”).
2.2 trakr Safety is designed for organizations to consolidate safety and emergency procedures, including employee/visitor screening and guest traceability. Accordingly, organizations may use trakr Safety to collect information from you regarding your exposure to, or symptoms of, COVID-19. trakr Safety is designed such that we do not have custody or control of such information nor visibility into or knowledge of such information.
2.3 Organizations using trakrSuite, are responsible for ensuring their own compliance with the privacy laws applicable to them, including but not limited to PIPEDA and the Personal Health Information Protection Act, 2004, SO 2004, c 3, Schedule A.
4.0 PERSONAL INFORMATION DEFINED
4.1 trakrSuite, is subject to the Personal Information Protection and Electronic Documents Act, SC 2000, c 5 (“PIPEDA”).
5.0 HOW YOUR PERSONAL INFORMATION IS COLLECTED BY ORGANIZATIONS THROUGH TRAKR SAFETY
5.1 Organizations may collect personal information from you through your use of trakr Safety. Specifically, organizations may collect personal information from you through your answers to questions they create regarding exposure to or symptoms of COVID-19 or other infectious diseases. Additionally, personal information is collected by organizations when you create an account with trakr Safety.
6.0 HOW YOUR PERSONAL INFORMATION MAY BE DISCLOSED
6.1 Protecting your personal information is a priority. trakrSuite does not have access to the personal information collected by organizations through your use of the software. Notwithstanding the preceding, trakrSuite can generate backups of such information and may disclose such backups:
- (a) to third parties when we are legally required to do so; and
- (b) to third parties provided, we have your consent, which will generally be obtained when we collect the information.
7.0 HOW WE KEEP YOUR INFORMATION SECURE
7.1 We are committed to keeping your information secure and maintaining its accuracy. We make all commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. Personal information is collected and securely stored by us via Amazon Web Services (“AWS”).
7.2 As noted above, organizations may use trakr Safety to collect information from you regarding your exposure to, or symptoms of, COVID-19 or other infectious diseases. trakr Safety is designed such that we do not have custody or control of such information nor visibility into or knowledge of such information. Organizations responsible for ensuring their use of trakr Safety complies with all applicable legislation, including privacy legislation such as PIPEDA or the Personal Health Information Protection Act, 2004, SO 2004, c 3, Schedule A.
8.1. A cookie is a small piece of information sent by a web server to be stored on a web browser to be read back later from that browser. The cookie is a text file saved in the browser’s directory and stored in RAM while the browser is running. The cookie may also be stored on the computer’s hard drive once a user logs off from that website or web server.
8.3 We use data gathered about trakrSuite website activity (e.g., demographic data, browser type, IP address, pages visited, the day and time of visit) to identify users for certain types of content or to match up with email subscriber lists and/or to provide a better user experience. For example, to recognize new visitors to the trakrSuite website, recognize past users, better understand the interests of users and website visitors, and improve the website to enhance the visitor experience.
8.4 Cookies can be managed through browser settings. To learn more, refer to the support instructions for each browser (Firefox, Chrome, Safari, or Internet Explorer). Be aware that disabling or deleting cookies can impact your ability to use certain features of the trakrSuite website. If disabling or deleting cookies, repeat this process for each browser and computer used. Note that cookies used by Adobe Flash cannot be controlled by browser settings.
9.0 HOW WE COMPLY WITH CANADA’S ANTI SPAM LAW (CASL)
9.1 In accordance with Canada’s Anti-Spam legislation, we may use your personal information so that we may send you commercial electronic messages (CEMs). Unless such messages are sent subject to an exemption, we will obtain your prior implied or express consent in accordance with this legislation.
9.2 You may withdraw your consent to receive CEMs from us at any time by using the unsubscribe mechanism contained in all our electronic communications.
9.3 We do not install or cause to be installed any computer programs on your computer system that requires your consent under CASL.
10.0 HOW YOU CAN ACCESS YOUR PERSONAL INFORMATION IN OUR CUSTODY OR CONTROL
10.1 You may e-mail firstname.lastname@example.org to request a copy of the personal information in our custody and control and/or modify or remove such information. As noted above, trakrSuite does not have access to the personal information collected by organizations through your use of the software and can only generate backups of such information.
10.2 We shall process requests for access to your personal information in accordance with PIPEDA.
11.0 HOW YOU CAN CONTACT US IF YOU HAVE ANY QUESTIONS
11.1 If you have questions and/or concerns about this policy, please get in touch with our Privacy Officer; you may directly contact our Privacy Officer using the information below, and your concerns will be addressed to the best of our Privacy Officer’s ability:
Privacy Officer, trakrSuite, Inc.
210-677 MacDonald Avenue
Sault Ste. Marie, ON, P6B 1J4
Phone: (705) 943-1808
13.0 LEGAL DISCLOSURES
13.1 We reserve the right to co-operate fully with local, provincial and federal officials in any investigation relating to any purported unlawful activities.
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